Shipping
Thank you for shopping at That Saree Shop!
We’re strive to ensure delivering your favorite sarees of top quality to your doorstep safely and swiftly. Please go through our shipping policy to understand how and when your order will be delivered.
Shipping Methods
We currently offer two secure and reliable shipping options for seamless deliveries within India:
Express Parcel
Freight Delivery (used for heavier or bulkier orders)
We partner with trusted logistics providers across India to ensure timely and safe delivery of your products.
Delivery Timeline: We ensure that all orders are processed and dispatched within 1-2 business days. Once your order has been shipped, the estimated delivery time is:
3 to 7 working days across India
Delivery timelines may vary slightly depending on your location, local holidays, or unforeseen logistics issues. We appreciate your patience and understanding in such cases.
You will receive a shipping confirmation via email or SMS with tracking details once your order is on its way.
Shipping Charges
Shipping fees are calculated based on the weight of your order and your delivery location. Our shipping charges are as follows:
₹50 to ₹250 (Pan India, based on weight and location)
The final shipping cost will be displayed at checkout before you make your payment.
We strive to offer affordable shipping rates while ensuring your product arrives in perfect condition.
Delivery Coverage
We currently offer delivery to most cities, towns, and rural areas across Pan India. If your location is not serviceable by our courier partners, we will contact you to make alternate arrangements or issue a full refund.
Payment Methods
We accept the following secure payment options:
UPI (Unified Payments Interface)
Net Banking
Credit and Debit Cards (Visa, Mastercard, Rupay, etc.)
Cash on Delivery (COD) is not available at this time.
Please ensure your payment is successfully completed to confirm your order.
Order Tracking
Once your order is shipped, you’ll receive an email or SMS with your tracking number and a link to track your package in real-time.
If you do not receive a tracking update within 48 hours of your order confirmation, please contact our customer support team at +91 80889 85874 or via email: thatsareeshop@gmail.com.
Shipping Delays
It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete.
If you realize there is an error in your address, please contact us immediately at +91 80889 85874 or thatsareeshop@gmail.com. We have a small window to make corrections before the order is dispatched, but once the order is shipped, we are unable to change the address.
Wrong Address Disclaimer
By placing an order with That Saree Shop, you agree to abide by the terms outlined in this Returns & Exchange Policy.
Thank you for shopping with That Saree Shop. We’re dedicated to making your saree shopping experience smooth, reliable, and joyful.
Undeliverable Orders
If an order is returned to us due to incorrect shipping details or failure to accept delivery, the package will be subject to a restocking fee, the amount of which will be determined based on the specific case. Shipping charges will not be refunded.
Lost or Stolen Packages
That Saree Shop is not responsible for lost or stolen packages once marked as “Delivered” by the courier. If your tracking shows your package has been delivered and you haven’t received it, we recommend:
Checking with neighbours or your building security
Contacting the courier directly
Please notify us so we can assist you in coordinating with the courier.
Return Request Window
You may notify us a request for return of your item(s) within 3 days of receiving your order and expect the customers to return the product within 14 days.
Please note:
Items must be unopened, unused, and in original condition
Return shipping costs are borne by the customer unless the item was defective or wrongly delivered
Visit our Return Policy page for detailed instructions.
Out of Stock Items
If any item in your order is temporarily out of stock, we will hold the entire order until all items are available for dispatch.
If you wish to receive the available items sooner, please contact our support team to arrange partial shipping (additional charges may apply).
Acceptance of Terms
By accessing our website and placing an order, you agree to all terms and conditions stated in this Shipping Policy.
Need Help?
If you have any questions about your order, shipping timeline, or delivery status, feel free to reach out to our support team:
Email: thatsareeshop@gmail.com
Phone: +91 80889 85874
Thank you for choosing That Saree Shop – where tradition meets elegance, and your satisfaction is always our priority.