FAQ
Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our products, shipping, returns, and more.
Shipping & Delivery
Shipping & Delivery
Shipping & Delivery
Do you offer shipping across India?
Yes! We deliver to all major cities and towns across India. Orders above ₹10,000 qualify for free shipping.
Do you offer shipping across India?
Yes! We deliver to all major cities and towns across India. Orders above ₹10,000 qualify for free shipping.
Do you offer shipping across India?
Yes! We deliver to all major cities and towns across India. Orders above ₹10,000 qualify for free shipping.
How long will it take for my saree to arrive?
Our standard delivery time is 5–10 business days, depending on your location. You’ll receive a tracking link once your order is dispatched.
How long will it take for my saree to arrive?
Our standard delivery time is 5–10 business days, depending on your location. You’ll receive a tracking link once your order is dispatched.
How long will it take for my saree to arrive?
Our standard delivery time is 5–10 business days, depending on your location. You’ll receive a tracking link once your order is dispatched.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping charges and delivery times vary based on country and courier availability.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping charges and delivery times vary based on country and courier availability.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping charges and delivery times vary based on country and courier availability.
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, you can email us at thatsareeshop.com with your updated address within 24 hours.
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, you can email us at thatsareeshop.com with your updated address within 24 hours.
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, you can email us at thatsareeshop.com with your updated address within 24 hours.
How can I track my order?
Once your saree is shipped, you’ll receive a tracking ID via email or SMS. You can use it to check your order’s live status anytime.
How can I track my order?
Once your saree is shipped, you’ll receive a tracking ID via email or SMS. You can use it to check your order’s live status anytime.
How can I track my order?
Once your saree is shipped, you’ll receive a tracking ID via email or SMS. You can use it to check your order’s live status anytime.
Returns & Exchanges
Returns & Exchanges
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unused sarees in original packaging with all tags attached.
What is your return policy?
We accept returns within 7 days of delivery for unused sarees in original packaging with all tags attached.
What is your return policy?
We accept returns within 7 days of delivery for unused sarees in original packaging with all tags attached.
Are all items eligible for return or exchange?
Custom-made, altered, or sale items cannot be returned or exchanged as they’re made or discounted specifically for you.
Are all items eligible for return or exchange?
Custom-made, altered, or sale items cannot be returned or exchanged as they’re made or discounted specifically for you.
Are all items eligible for return or exchange?
Custom-made, altered, or sale items cannot be returned or exchanged as they’re made or discounted specifically for you.
How do I request a return or exchange?
Simply email us at thatsareeshop.com with your order number and reason for return. Our team will guide you through the process.
How do I request a return or exchange?
Simply email us at thatsareeshop.com with your order number and reason for return. Our team will guide you through the process.
How do I request a return or exchange?
Simply email us at thatsareeshop.com with your order number and reason for return. Our team will guide you through the process.
When will I receive my refund?
Refunds are processed within 7–10 business days after the returned item passes quality checks.
When will I receive my refund?
Refunds are processed within 7–10 business days after the returned item passes quality checks.
When will I receive my refund?
Refunds are processed within 7–10 business days after the returned item passes quality checks.
Can I exchange for a different saree instead of getting a refund?
Yes, you can! If the saree you want is in stock, we’ll happily process an exchange instead of a refund.
Can I exchange for a different saree instead of getting a refund?
Yes, you can! If the saree you want is in stock, we’ll happily process an exchange instead of a refund.
Can I exchange for a different saree instead of getting a refund?
Yes, you can! If the saree you want is in stock, we’ll happily process an exchange instead of a refund.
Orders & Payments
Orders & Payments
Orders & Payments
How do I place an order on That Saree Shop?
Simply browse our collections, select your saree, add it to the cart, and proceed to checkout. It’s quick, secure, and easy!
How do I place an order on That Saree Shop?
Simply browse our collections, select your saree, add it to the cart, and proceed to checkout. It’s quick, secure, and easy!
How do I place an order on That Saree Shop?
Simply browse our collections, select your saree, add it to the cart, and proceed to checkout. It’s quick, secure, and easy!
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets through secure payment gateways.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets through secure payment gateways.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets through secure payment gateways.
I didn’t receive a confirmation email. What should I do?
Please check your spam/junk folder first. If it’s still missing, reach out to us at thatsareeshop.com, and we’ll resend it right away.
I didn’t receive a confirmation email. What should I do?
Please check your spam/junk folder first. If it’s still missing, reach out to us at thatsareeshop.com, and we’ll resend it right away.
I didn’t receive a confirmation email. What should I do?
Please check your spam/junk folder first. If it’s still missing, reach out to us at thatsareeshop.com, and we’ll resend it right away.
Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it, as long as it hasn’t been processed for shipping.
Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it, as long as it hasn’t been processed for shipping.
Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it, as long as it hasn’t been processed for shipping.
My payment failed, but the amount was deducted. What next?
Don’t worry! Failed payments are usually reversed automatically within 5–7 working days by your bank. If not, contact us, and we’ll help resolve it quickly.
My payment failed, but the amount was deducted. What next?
Don’t worry! Failed payments are usually reversed automatically within 5–7 working days by your bank. If not, contact us, and we’ll help resolve it quickly.
My payment failed, but the amount was deducted. What next?
Don’t worry! Failed payments are usually reversed automatically within 5–7 working days by your bank. If not, contact us, and we’ll help resolve it quickly.